Free
The owner has to be able to claim it
A business directory is only trusted once the businesses in it are represented by the people who run them. Owners claim their listing and take over editing it, without you handing out wp-admin logins.
Business directory
Owner claims, reviews and front-end submission are in the free plugin. Charging businesses to be listed is the Pro part, which is the right way round: build the directory first, and price it once being in it is worth something.
What makes it a business directory
Four things separate a directory people come back to from a page of addresses that goes stale in a month. Each one is marked with which tier it is in.
Free
A business directory is only trusted once the businesses in it are represented by the people who run them. Owners claim their listing and take over editing it, without you handing out wp-admin logins.
Free, deeper on Pro
Visitors leave reviews and owners respond. Photo reviews and multi-criteria scoring, where a restaurant is rated separately on food and service, are Pro.
Free
Front-end submission with a duplicate check, so the same business does not arrive three times, and a draft reminder for owners who start and wander off.
Pro
Pricing plans, credits, coupons and lead forms. Every monetization feature is Pro, which is the honest split: building the directory costs nothing, charging for it is the paid part.
What people build
The classic: shops, trades and services in one town or region, with categories and a map.
Members listed, claimed and kept current by the members themselves rather than by you.
One trade done thoroughly, where the filters matter more than the volume of listings.
Listings first, then lead forms and paid placement once there is enough traffic to be worth buying.
Building something that is not specifically businesses, like property, events or any other listing type? The directory plugin overview covers the category rather than this one use of it.
The honest order
The common way a business directory fails is charging on day one, when there is nothing to be listed alongside and no traffic to justify the fee. The reason the whole directory is in the free plugin is that this order works better: get real businesses in, get owners claiming their entries, and only then put a price on placement. Nothing about the free tier expires while you do that.
When you get there, what Pro adds is the money side: pricing plans, credits, coupons and lead forms.
Questions
It depends whether you need to charge for listings on day one. Listora puts the whole directory in the free plugin, including owner claims and reviews, and keeps monetization in Pro, so you can build the thing and find out whether anyone uses it before paying anything. Other directory plugins split the line in different places, and it is worth checking exactly which side claims and reviews sit on before you commit.
Yes. Listora is free to build a working business directory: listing types, categories and locations, front-end submission, owner claims and the reviews system are all in the free plugin with no licence key. What is Pro is charging for it, which is the part most people only need later.
Install the plugin, define the listing type and the categories that suit your niche, and open front-end submission so owners can add themselves. Seed it with enough real listings that the first visitor finds something, then turn on claims so owners take over their own entries. Charging comes last, once the directory is worth being in.
Yes, and it is the feature that decides whether a directory stays accurate. Owners claim their listing and edit it from the front end without a wp-admin account, so you are not the bottleneck for every phone number change.
Yes, on Pro. Pricing plans, credits, coupons and lead forms are all Pro features, from $79 a year. The directory itself, including claims and reviews, stays free, so the usual order is to build it, grow it, and add the paywall once being listed is worth paying for.
A directory lists who exists and lets people find them. A marketplace handles the transaction between them. Most business directories start as the former and only some need to become the latter, so it is worth being clear which one you are building before you pick software for it.
The whole directory, including claims and reviews, with no licence key and nothing that expires.